Does the new Wi-Fi Extender work without the new One boxes? I just ordered the 3100 router and want to replace my old extender with the new one.
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Fios Home Wi-Fi Extender
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How to check for outages?
Bots all say no outage but phone rep (3 hours later) says there is an outage. Is there a website to validate?
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Verizon's priorities for FiOS and 5G?
What are Verizon’s priorities these days for customers and deployment of FiOS?
I recall that fiber backbone is used for 5G. Some people stated that FiOS for residences is just a bonus for Verizon.
Another thing, XGS-PON tech. One poster in Frontier showed a XGS-PON ONT provisioned with 1080/1080 for Gig plan in Florida. Good impact for video creators and people who work with large files. https://www.dslreports.com/forum/r32639300-10-Gbps-XGS-PON
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Can't access Router
I used to be able to access router, tried all the methods that used to work and nothing. Is it turned off now . Have the 3100Modem.
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[Router] G3100 and GRE
Trying to connect to my network from the Internet with my new G3100 with no success. I create a Port Forwarding Rule specifying the Port assignment AND add the GRE protocol. When I add the rule in Firewall-Port Forwarding: all I see is the the port assignment. Now to keep this simple :) on my old G1100 I would also see GRE listed (under Apps & Port Forwarded) - should I see that on my G3100 too? Could that be my problem?
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New to FIOS, but want to add second wifi router
I just switched to Verizon FIOS, but I owned a pretty decent wifi router that seemed to have a better range than the G3100 that Verizon provided. I will keep using the G3100 for FIOS TV and a wired network connection, but I want to wire connect my old router to the new G3100 and hopefully it will increase my range.
I looked around here but could not find anything for the G3100 and a second wifi router. I'm kind of a novice so I may not have been looking in the right place for how to do this. Does anyone have any suggestions?
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MoCA Connection Issue
i recently purchased a Motorola MoCA 2.0 adapter (MM1000) so that I could have an ethernet connection in a room where I only have a coax line. I have a Fios Quantum G1100 router. I set up the adapter, connected it to my PC and I had an internet connection right away, but within a few minutes I lost connection. I rebooted the router and the MoCA adapter, and same thing - I have a connection but within minutes I have no internet and then eventually the connection comes back again but only for a few minutes at a time. I connected another PC and it was the same issue, so I know the issue isn't the PC. I tried to access the router admin portal (192.168.1.1), which didn't work at first but then eventually it did work, so it seems to me that there is some sort of connectivity issue between the MoCA adapter and the router where it's only working very intermittently.
I did everything the troubleshooting guide said to do (check the splitters to make sure they are 1,000 mhz capacity, which they are, made sure the router firmware is up to date, etc.). Any other suggestions you might have would be much appreciated.
Thank you,
Brian
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DHCP release for Coax to Ethernet swap really needed?
I am considering calling/chatting Verizon today to have them switch over my ONT -> router connection from Coax to Ethernet. The FAQ on DSLReports suggests that I first do a DHCP release on my router and power it down:
http://www.dslreports.com/faq/15990
Do I really need to do this? I am not switching out my router at all. I'd just rather not have to have my router shutdown while I wait for Verizon to respond. Thanks!
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[Pricing] Changing service to Mix & Match
I called this morning to switch to Mix & Max, Internet 200 and Phone. Price was fine but was told I needed tech to switch out box for $149. I was told my box is outdated and required replacement. After complaining I was told I could run my own Ethernet and self install. When I questioned this I was told Router had to be 6 ft or less from box to work. As box is in basement I would want to run about 30 ft cable to my living room. I have an Alcatel Box 11 yrs old, no model number that I can find on it - it has P/3fe51307abab rev 05. This was 2nd attempt to switch, I don't see how my installing Ethernet would change negate need to change box. Not to rant but I have spent too much time on this, mostly on their site that only allows me to upgrade and keep TV service for more money. I'm about to switch to Comcast which I detest. Any suggestions?
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Moving to internet-only - G1100 router and other questions
I am considering changing my fios service to internet-only and have a few questions.
I purchased the Fios gateway g1100 router and Actiontec WCB6200Q extender 4 or 5 years ago. Should I just keep using these or update to a new router? If I get a new router do I need to ask FIOS to activate the ethernet port on the ONT?
My current speed is 1 Gb for when we had more people in the house but were are down to 2 people so I am thinking that I will lower the speed to 100 Mbps. Is that fast enough. No gaming - only 2 TV's and internet surfing.
For phone service I was thinking to use Ooma. Has anyone had experience with that? Are there better products than Ooma?
I will use Roku's in our TV's with Youtube TV. Are there any other considerations that I need to think about?
Thanks!
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WNY Copper Retirement Notice and question
I see Verizon has posted a notice of Copper Retirement dated September 9, 2019 for most of the remaining wire centers in Western NY.
Implementation Date: On or after September 16, 2020
Planned Network Change(s) will occur at all remaining locations in the following wire centers in
New York
Description of the planned network change(s):
Verizon intends to retire the copper facilities at all remaining locations in the one hundred eleven
(111) wire centers listed above. Verizon has deployed or plans to deploy its fiber-to-the-premises
network in these areas and intends to provide services over a fiber network infrastructure. Updating
our network from copper to fiber benefits our customers because of fiber’s resiliency and reliability,
especially in inclement weather. Fiber also provides our customers with expanded capabilities to
grow with current bandwidth demands for their home or business.
Description of reasonably foreseeable impact(s) of the planned change(s):
After the retirement of the copper facilities, Verizon will: (1) no longer offer services over copper
facilities; and (2) cease maintaining the copper facilities. To help ensure an orderly transition,
Verizon may require customers and interconnecting entities to migrate services off of copper
facilities well before the copper retirement implementation date.
I am trying to understand what that means. In some of the previous Copper Retirement notices it listed specific addresses that would be converted over to fiber-to-the-premises. This one lists "all remaining locations in the wire center."
Does that mean the rest of the customers being served out of that wire center will be converted over to F-T-T-P?
I am asking because my father has DSL and copper phone out of one of the wire centers with copper being retired.
In asking Verizon through Verizon Direct, they have been vague by saying if he received a communication from Verizon then he will be converted over to FIOS or if fiber is going to be offered at his location then eventually it will be converted.
I am sure that the entire footprint of the wire center will not necessarily receive F-T-T-P, but I would assume the current Verizon customers that have copper services coming out of those offices will be converted over to fiber.
That is how I am understanding it. Does anyone know if that is correct?
In other words, if someone has copper services coming out of one of the wire centers that is retiring copper, does Verizon have to convert you over to fiber?
They can't just cancel the service and shut it off without offering something else, can they?
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Installer Questions
I have my first FiOS install at new house on June 27th. 200/200 in Pittsburgh, PA. Any questions I should ask the installer? Or special requests I should make?
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[Router] ETA of next G1100 firmware, return of MAC address filter feature
Anybody know when the next update of the G1100 will be?
Hoping that the MAC address filter feature is coming back soon, have been without it for over a year now.
I use it to allow only certain specific devices to connect my home network (in conjunction with WPA2 AES and strong passwords of course).
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[Router] Own router with G3100 secondary
We have been having frequent drops in internet access from G3100 routers. Now on our fourth. I was thinking of buying a new non-Verizon router and configuring it as primary connected to the ONT via ethernet and then attaching a LAN port to the Verizon router either LAN or WAN port. I read through the FAQ's but I wanted to understand if our two MOCA connections between the G3100 and MOCA 2.0 Actiontec adapters would work correctly. Those two runs are attached to a couple of Linksys routers in bridge mode and serve as access points. I always find MOCA confusing as it is bidirectional and I expect there would not be a problem with using the G3100 just to handle MOCA and leave all the DHCP and wireless connections to the primary router. We have Fios One TV boxes attached to cable and have telephone as well. We don't have any DVR's.
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G3100 problems
Hello... Just joined group. I'm hoping someone can share some wisdom with me. I've been a Verizon FiOS customer for a very long time (phone, internet & TV) and recently upgraded to their g-byte service speed and latest ONT, latest STBs and the G3100 router. The G3100 is connected to the ONT simultaneously via BOTH ethernet and coax cables. I have turned off the G3100's wifi because I'm using my own (industrial quality) AP for household wifi. I have many devices (~35) hooked up to the internet ethernet network, although all are obviously not always active simultaneously. My problem with the G3100 is that (1) I can't get MANUAL port forwarding to work at all, and (2) sometimes outside internet access drops for several seconds, and (3) the TV STB's (all 10 connected via high-quality MoCA coax directly to the router/ONT through Verizon-supplied splitter) will "freeze" and/or totally lose connection to their associated DVR STB (of which I have two on the coax network). Re-booting everything and Verizon support have not permanently resolved this recurring issue, which I suspect may be caused by the G3100 getting "over-loaded" with traffic. My idea is to maintain JUST the TV system connected to the G3100 via coax/MoCA but stop using the G3100 for my internal ethernet activity by getting my own high quality router (like the Netgear Nighthawk) to plug in directly to the WAN port connection on the ONT. That way, I can configure the router any way I want (with port forwarding, address reservation, etc) independent of the G3100 but hopefully still let the G3100 manage the MoCA/TV system. Does anyone think this would work and still preserve all the FiOS TV functions? The other possible solution I can think of might be to plug the independent router into one of the G3100's ethernet ports with JUST the "ethernet half" of the G3100 put into "bridge mode" (leaving the MoCA for the TVs still working), but I could not find any way in the G3100 set-up to put its ethernet functioning into bridge mode. Any suggestions from the group would be welcomed! Thanks.
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[Router] G1100 doesn't like spaces in hostnames
Posting this here in case it helps someone else:
I've been chasing a reboot problem with my G1100 (I'll be making a separate post about that), and in looking at the logs, I saw that it was putting errors in about the reverse dns (that's 1.168.192.in-addr.arpa) failing to load, something like:
zone 1.168.192.in-addr.arpa/IN/internal-clients: loading from master file localrev.zone failed: extra input textlocal1.err<139> named[1970]: dns_rdata_fromtext: localrev.zone:12: near 'Roku': extra input text
Turns out that there's a bug here: basically, left to its own devices, the Fios router accepts the hostname that a device identifies itself by when it sends a DHCP request, and tries to populate that in the "my network" stuff, including setting up local DNS for it. Great idea, helps make it easier to identify the devices on your network, etc. But...If a device sends a name with a space in it (my example was "my Roku"), it isn't smart enough to filter out the space or properly put it in quotes before handing it off to the code that populates the reverse DNS file, which doesn't like spaces and then fails to load.
The fix is to rename the device without any spaces in "My Network" to override its provided name, then temporarily convert the offending host to a static DHCP assignment, delete that static assignment, which clears the old DHCP-derived entry that otherwise won't go away, and then change the name of the device on the device itself (if possible) to prevent it from happening again. I had done everything except that last step when this problem originally started late last year, but the old broken name with the space just came back for me after a reboot of the Fios router due to a power outage, which is when I figured out where it was getting the name from in the first place.
I am not sure whether this was actually causing my reboot problem, as it seemed to clear it up before, but this time it didn't. But these are fairly limited devices, so I suspect it constantly trying/failing to load the DNS isn't helping its overall performance much either way.
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[Router] G1100 reboot issue
I'm chasing a periodic reboot issue on my G1100.
Always has this error message:
Jun 30 15:00:55 2020Systeminfo<142>System is now initialized. Reason unknown soft. Reboot count 99. Running firmware 02.02.00.16 (02.02.00.16_20190528_022627_9fe6379f_jenkins)Jun 30 15:00:46 2020Systemdebug<71>BHR4 restart event (soft). Reason: unknown softJun 30 15:00:46 2020Systemdebug<159>BHR4 restart event (soft). Reason: unknown softJun 30 15:00:46 2020Systemdebug<143>BHR4 restart event (soft). Reason: unknown softJun 30 15:00:46 2020Systemdebug<135>BHR4 restart event (soft). Reason: unknown soft
I thought originally it was related to the DNS not liking spaces (see other post) but it's continued after I fixed that. I just noticed today when looking at the router status that immediately before reboot, the broadband IPv4 connection status was showing that I was nearly out of available NAT sessions - i.e. I had something like 29,xxx active out of 30,000 max, and the number would go up and down a little when I'd refresh. I'm pretty sure what's happening is that it's hitting that max and rebooting, but when it comes back up, within minutes it's gone back up to 17K, and shortly after it's back up to 29K.
But there is no way that I can see to increase the max, nor is there any way I could find in either the WebUI or ssh (busybox) to show the NAT pool so that I could see if there was some specific device that was using an unusually large number of NAT sessions. I have a fair amount of stuff active on my network since everyone's home - 5 PCs, 3 tablets, 5 game consoles, 3 phones, a couple of streaming boxes, multiple IoT widgets including a cell repeater, etc, so there's a fair amount of NAT that could get used depending on who is doing what. Probably not 30K, but that seems low either way.
I already verified that I didn't have some device that was compromised and using a huge amount of bandwidth, so it's something that is making a fairly high number of connections that aren't expiring out of the NAT table fast enough, but I can't figure out what.
I rebooted a couple of devices on my network and it's now staying a little more normal (~15K) but if it comes back, I'm not sure if there's any real recourse here other than to call Verizon and ask that they swap me to something newer, which I'm hesitant to do since they're currently not charging me for this one. Short of swapping the uplink to my own router and relegating the Fios box to only being a MOCA bridge for my set top boxes, that is.
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wifi extender 3200
Verizon is telling me I cant order the 3200 extender because I need to upgrade my cable boxes. What does that have to do with my boxes?
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Tech No-showed
Anyone ever have a tech not show up for an install? If so, what recourse is there? (Already posted to the direct forum here) I've had an install scheduled for over a month and can't take more time off from work, esp if they aren't going to show up again.
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Cut the cord. Everything's great... Except HBO MAX...
I'm getting great TV from just about everywhere, but HBO MAX continues to jitter and buffer.
It's all the same whether using Fios' DNS, proxy servers or VPN. I can get crystal clear vision from the UK, BBC etc, CBS, PBS, etc, etc, but HBO MAX can't hack it...
Any thoughts?
thx
PS: G3100 router, Gigabyte service...
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