I have had FIOS phone, data, and TV for a very long time but I never watch TV anymore. I went to the website looking for pricing for JUST the phone and data and couldn't find it anywhere so I chatted with someone online... who quoted me pricing that was different from the website. I called Verizon, got someone else, who told me the guy I had chatted with was incorrect and quoted me different pricing again. Keep in mind both times I was told that it was actually more expensive to get phone and data with no TV. I called retention and was given a deal that is less expensive for 2 years... but I never got the answer to my question: why can't I just get phone and data, and is it REALLY more expensive if I leave out TV? Why is it so difficult to get a straight answer out of them? How can I get consistent pricing from them? It seems like every single point of contact is trained to sell me something.
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Sin is my malady, my monster, my foe, my viper, born in my birth, alive in my life, strong in my character, dominating my faculties, following me as a shadow, intermingling with my every thought, my chain that holds me captive in the empire of my soul.
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