I noticed a Fiber box open to the weather on my way home from work. I figured I'd be a good guy call it to VZ. I was on hold for over 15 minutes. When the rep finally answered my call he wouldn't take the address and wanted to transfer me again. I advised him I was on hold for a very long time. I asked if he would take the address and pass along the in to the correct department, he declined. I tried but wasn't going hold any longer. I guess its just a matter of time before some homes start seeing failures....
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