Think twice before embarking on this type of journey. Our story started a few days ago when we moved to a new house and ordered Fios TV after experiencing the terrible DVR cablevision was offering. I then decided to also ditch cablevision for the internet too as their upload/download speeds across the country were pretty poor in relation to Fios.
So on 9/5 a Fios tech activates the ethernet port on the ONT and he leaves after simply telling me to install a switch by the ONT and have a cat5 cable go into the WAN port on the actiontec. I did this because my business relies on using site to site VPNs through sonicwall and ciscos. The tech should have remained on site before confirming the tv was borked but I had work to do and signed off. Big mistake. Turns out that once you order business fios while having residential TV service the actiontec will not pick up a DHCP lease on its wan port. I even tried passing internet through to the actiontec via our router but VOD movies would not load and we'd always get "audio/video lock" errors.
the only way to rectify this was to order a static block of IPs and give the actiontec its own static IP. 1 IP would have been just fine but being forced to pay $20 in order to get residential TV and business internet to work seems extremely unfair. We aren't going into the poorhouse over $20 but the principle of the matter is that Verizon should anticipate these kinds of configurations and support it accordingly.
Any thoughts on this?
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