Has anyone else heard about the new Verizon program to "upgrade" all those people with chronic speed issues to a new speed package for increased reliability.
So it appears after they've sold the hell out of their "quantum" speed upgrades the old BPON equipment isn't working as expected. So, to combat this we can "upgrade" you all again, for an added cost of course, to the GPON platform.
Now for the best part, lets say you tell them you're ok with your current speeds you just want them to work. If you say no to the value added "upgrade" your account is then deemed "as-is" and a note is placed on your account that says, "Customer has accepted FiOS data service at best-effort performance, causing limited speed capability. Supervisor approval is required for and data service issues other than oos condition."
Has anyone else encountered this?
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