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Honeywell Thermostat

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Trying to connect a Honeywell wifi thermostat (RTH6580WF) to my network and I keep getting an E42 error. When I look up this error code it says that the router isn't assigning the thermostat an IP address. The router is set to DHCP. I called Honeywell and they said it is a problem with the router settings and that I have to work with Verizon. Suggestions?

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