Our red battery light came on and also when accessing VOD Verizon told me to replace the battery. So instead we unplugged the battery from the ont, replugged and for a few days it's been green. However the message from Verizon still comes up when accessing VOD. My question, we have a warranty on the battery so we could get it replaced if it's really going out. If the red light is off BUT the message keeps coming up, does that mean the battery is weak and needs replacing, or not?
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