Hi All,
I upgraded my FiOS service a couple of weeks ago to the Quantum 50/50 service and bought the Quantum Gateway/router (model# FiOS-G1100). I used to use the Actiontec router (model# MI424WR, Rev. I).
I've been having issues probably for months with intermittent or dropped connections on both wired and wireless connections. Fast forward to the beginning of December. I called tech support enough to the point of them sending a tech out to look at it. My ONT was old, and he replaced it. I had hoped that this was the issue, but it wasn't. The drop-offs continued.
I again hoped the upgrade in service and router would also fix the issue. Nope... didn't. This 'latest, most powerful' router only has two lights on it, one for wireless signal and the other that looks like a globe. The router sits on my desk, so I can watch the lights.
While I am surfing around, the globe light will suddenly flash for about 5-10 seconds. While this is happening, my connection drops/stops, and then resumes a couple of seconds after the globe light stops blinking. I also noticed that the globe light will turn red once in a while, but not nearly as often as the blinking white does.
It's not really consistent as to how long I can be online before the connection starts dropping. I haven't honestly watched it for a long period of time (in other words, I don't know if it's still doing it while I'm not at the computer). I just notice it while I'm trying to use the connection. Once the router starts disconnecting, it can happen as often as every few minutes. VERY annoying.
My setup is:
2 Mac laptops (one used wirelessly and one used wired connected to a display)
1 Apple TV (wired)
1 Apple Airport Express (wired)
1 printer (wired)
I don't have any cordless phones, powerline adapters, wifi extenders, or other electronics that might be messing with the signal. I use VPN software but haven't noticed a difference with it on or off (I think).
Any thoughts as to what this might be or where to look? Thanks in advance.
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