Hello,
On Thursday we had a power outage and when the power came back the TV and Internet didn't came back on.
Called VZ and customer support which was actually pretty good(within 2 min of calling they picked up), they ran a few test and scheduled a repair for Sunday. The repair man(woman) was actually replacing another BBU unit nearby and come today(Saturday). NICE! She said it was here third one here on my street that she was replacing...Due to the outage.
The only problem was that I was not here to talk to her about the unit but my wife texted me and said everything was working. It took her like 10 min to replace it, checked TV/Internet to be sure it was working and left. I didn't make it home on time :(
Here is the model on the unit:
0910008 SBBPS REV 1B.
Does anyone know if that is the newer model? Does this one bypasses the battery if it's low? I don't need the BBU since I don't have phone but wondering if its the newer model.
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