I have FiOS 75/75 and over the last week to 10 days have been experiencing a very noticeable dip in my download speeds in the evenings, roughly between 7 - 11pm. It is very curious since my upload speeds are fine, up to 90Mbps even while the download speeds dip down to 8Mbps.
I have used speedtest.verizon.net, speedtest.net, and testmy.net all which corroborate the same thing.
I have contacted their support and was given another router which I have installed and the problem persists. Once the new router was installed I went through a bunch of troubleshooting steps including connecting a PC directly to the router (bypassing a switch which has my NAS and all ethernet jacks in the house connected to it) and got the same poor download speed results.
It's early morning now but here is my trace route results to verizon.net:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Users\Benson Winifred>tracert verizon.net
Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:
1
Also, testmy.net results from early morning:
[att=1]
I will update this post this evening with my results.
The next step they want to take is to send someone out here but the guy said if they find nothing wrong they are going to charge me?
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