Hi - I returned my Actiontec Router to Verizon via the prepaid UPS label they sent me. They acknowledge receiving a package from me, and gave me a $3.99 (one time only) credit...but say they did not receive the Actiontec router from me...they claim they received a digital adapter! To get the full monthly credit, $4.99/month, I was told I need a receipt from the store showing it has been returned in order to remove the charge. But how can I do this if I sent their router back to them with their prepaid label...and they acknowledge receiving it?
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