since i had fios installed i never unplugged the ONT from the ac outlet, this afternoon i noticed that the ONT was running on battery power killing TV and internet service. When i unplug the battery, the ONT turns off completely which means that the issue could be a problem with the AC outlet. When i plug the ONT into another outlet, the ONT works perfectly and the battery is not in use. What could be wrong with the original outlet that the ONT was plugged in? I tested the outlet, and there is no problems since it can power everything except the ONT that was plugged in there for years
I have the newer all one ONT with the battery built in.
edit: i only had fios since sept of 2012, so the battery should be new
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